Skip to main content Join us at TDX in San Francisco or on Salesforce+ on March 5-6 for the Developer Conference for the AI Agent Era. Register now.
Featured group

* Net Zero Cloud *

Welcome! This group is dedicated to your success with Salesforce Net Zero Cloud. Join the conversation here to stay up to date on the product, learn best practices, and everything in between. Use this group to review resources, ask questions, help each other, and share experiences. --------------------------------------- This group is maintained and moderated by Salesforce employees. The content received in this group falls under the official Forward-Looking Statement: http://investor.salesforce.com/about-us/investor/forward-looking-statements/default.aspx

Hi,

Did I miss something or is it normal that there is no button "+New Agent" in Agent Studio, in the NZC partner org (used for training and demo use)? 

Thanks in advance for your answer.

4 answers
  1. Jan 20, 9:25 AM

    @Martina Hornakova

     

     

     

    If the "+New Agent" button is missing in Agent Studio

    within the NZC partner org, it could be due to permission issues, restrictions in the demo environment, or the feature being disabled in the settings. Check if your user profile has the correct permissions to create agents and confirm with the admin if the demo org limits certain functions. Also, verify the Agent Studio configuration to ensure the feature is enabled. If the issue persists, clear your browser cache, try a different browser, or contact Salesforce support for assistance. 

     

     

    Thanks. 

    A. Gobinath

0/9000

I would like to know how to maintain the NZC credential. I have obtained the certification in March 2023. Wondering if there is any maintenance exam or modules to keep your credential active. 

Thanks in advance!

1 answer
0/9000

Hello Community, 

My organization has recently installed Net Zero Cloud, which includes standard dashboards such as the Travel Impact Dashboard in Net Zero Analytics. Since my experience with Analytics is quite limited, I’d appreciate it if anyone could share training videos or resources to help me better understand how to use and navigate these features effectively.

Thank you in advance!

3 answers
  1. Jan 24, 8:05 PM

    Hi @Prachi Jain - check out this video

    for CRMA Fundamentals. If your organization has either the Premier or Signature Success plan, you can request a 1:1 follow up session directly on that video page.  

     

    Additional resources: 

    Trailhead:

    Documentation

    Hope this helps!

0/9000
0/9000

Hi everyone,

I’m working with Net Zero Cloud and managing rental car energy use. I noticed that the "Fuel Type" picklist in Rental Car Energy Use doesn’t include Hybrid as an option, which is quite common I think.

Is there a way to customize the values on that picklist ? I already added custom fuel types on stationary asset and vehicle asset energy uses.  

 

If there are any limitations best practices or maybe a workaround for customizing fuel types in rental car energy uses, I’d love to hear your insights.

Thanks in advance for your help!

1 answer
  1. Jan 22, 11:24 AM

    You can add a custom fuel type like "Hybrid" for the vehicle fuel, but we should reconsider if this term is really accurate due to the following reasons:

    • Measurement Stability: The way to measure the percentage of fuel and electricity used in hybrid vehicles is not stable. This could require multiple sets of emission factors for hybrid fuel types, as the proportion of electricity versus fuel can vary.
    • System Limitations:
      • If you choose kWh as the unit for hybrid fuel, the system currently only allows electricity to be measured in kWh, which presents a challenge because we cannot use kWh for hybrid fuels.
      • If you select liters as the unit for hybrid fuel, make sure you have an accurate calorific value (CV) to convert liters into energy so the emissions data is accurate.

    Suggested Solution:

    • Consider separating the records:
      • One record for the electricity used (measured in kWh).
      • One record for the fuel used (measured in liters).
    • You can obtain these values from bills or charging meters to ensure accurate data.

    Is there a better solution to handle this situation?

0/9000

Need guidance if anybody has implementated custom solution for calculation for Scope 3.3 emission calaculation as its not OOB available. 

Whatever is available ('Carbon Emissions Scope Allocation' field OR Carbon Scope allocation) , required manual calculation which is not preferred.

 

Thanks in adcance for any response.

1 answer
  1. Jan 22, 11:11 AM

    If you mean Scope 3, Category 3 (Energy-Related Activities): may be this can help?

    1. Create a custom fuel type. (or if you want to use the current ootb one)
    2. Associate the stationary source with the "Carbon Emissions Scope Allocation" field (a one-time setup).
    3. When you create a new energy use record and select this custom fuel type, the allocation will happen automatically.

    You can verify this in the "Greenhouse Gas Emissions Results" section of the "Stationary Asset Energy Use

    " record. 

     

    Note: The emissions will appear under Scope 3 Upstream Emissions (tCO2e) or Scope 3 Downstream Emissions (tCO2e) instead of directly as Scope 3, Category 3.

     

    For detailed guidance, refer to Salesforce's help article:

    How to Override Default Scope Allocation

    1.png

     

     

    2.png

     

     

     

0/9000

Hi everyone and happey new year!

I’m currently working on getting the GRI report completed, but I’ve been facing several challenges in setting everything up correctly.

At the moment, I’m installing the necessary package and following all the steps carefully.

Install Net Zero Cloud Disclosures Managed Packages 

Everything seems to be in order, but when I try to create a disclosure, I encounter an error.

The error appears to be related to one of the fields, but it doesn’t specify which one. I’ve tried various approaches to resolve the issue, but I’m still unsure about the root cause.

If anyone could provide some insight or guidance, it would be greatly appreciated.

Thank you!

New Disclosure.png

1 answer
0/9000
0/9000

Hello Team,

 

Hope you all are doing well!

 

I recently joined Salesforce NetZero Cloud Community. I am currently exploring new opportunities in Salesforce Net Zero Cloud Developer/Administrator Role with 3+ Years of Experience and would appreciate any advice or guidance you may have.

As a Net Zero Cloud Professional I worked on 2 major project to calculate and reduce GHG’s Emissions from various sectors, So I would like to contribute based on my skills and experience. 

 

Email Id: anshulrai19@outlook.com

 

Thanks & Regards,

Anshul Rai

0/9000

TL;DR: Available e-Learning & Resources with Free Access

 

Hi everyone,

 

I am an Account Executive at Salesforce, leading Net Zero Cloud conversations in the UK/IE and BENELUX regions. I want to share my journey and the incredible resources available to help you get started with Net Zero Cloud.

 

My Journey with Net Zero Cloud

When I first joined Salesforce, I was eager to dive into the world of sustainability and Net Zero Cloud. The Trailblazer Community and Trailhead resources were instrumental in my onboarding process. They provided me with the knowledge and tools I needed to excel in my role and make a meaningful impact.

 

All Things Sustainability and Net Zero Cloud

I have curated two essential Trailhead trailmixes that cover various topics related to sustainability and Net Zero Cloud:

 

  • All Things Sustainability: This trailmix covers a wide range of topics to help you achieve sustainability in your product and organization.
  • All Things Net Zero Cloud: This trailmix contains several trails on various Net Zero Cloud functionalities and modules.

These trailmixes are great starting points for new users and can serve as a valuable refresher for existing users.

 

Want to Learn More? 

If you need more information or have any questions, here are some additional resources:

 

Feel free to share these resources with your colleagues.

Kind regards,

Cem Cosar63a2f059820a7f2e164968db.png

2 comments
0/9000