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* Salesforce Administrators *

Welcome #AwesomeAdmins! We’re so glad you’re here to learn and grow. We share good stuff, no fluff content, resources, and events by Admins, for Admins. Help one another collaborate, connect, and contribute. Ask questions, offer answers, share information to help this community grow!

Hi Team!  

 

Im

working with an AI company

thats looking for a Salesforce Admin to join their team as they continue to scale. 

 

They’re looking for someone who wants more than just “maintaining Salesforce” — someone who can help

shape, optimize, and automate the way the business uses Salesforce.

 

 

📍

Boston preferred

— but open to the right person anywhere in the U.S. 

 

Please let me know if you have any connections! 

 

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*** Important Security Update: Enforcement of IP Allowlisting in Marketing Cloud Engagement on September 23, 2026 ****** Important Security Update: Enforcement of IP Allowlisting in Marketing Cloud Engagement on September 23, 2026 ***As part of our commitment to strengthening the default security of the Marketing ClAs part of our commitment to strengthening the default security of the Marketing Cloud Engagement platform, Salesforce is requiring the use of the login IP allowlist in blocking mode for all accounts. We have identified that your instance doesn't use the login IP allowlist in blocking mode. On September 23, 2026, we will enable it on your behalf.

 

Next Steps & Timeline

To help minimize potential disruption, we reviewed your recent login activity and compiled a list of recommended baseline IP addresses to include on your login IP allowlist. On September 23, 2026, we will enable blocking mode for your instance. After this date, users can log in to your Marketing Cloud Engagement account from an IP address on the allowlist.

 

Configuration Impact and Customer Responsibility

No action is required before September 23, 2026. To ensure your configuration is applied correctly, we recommend waiting until after September 23, 2026, before making any changes to your login IP allowlist settings. If you have any concerns, contact Salesforce Support.

 

After September 23, 2026, you are responsible for reviewing and maintaining your login IP allowlist. Monitor your login IP allowlist access logs on an ongoing basis to identify new IP ranges to add.  See View the Access Log, Add IP Addresses to the Allowlist, and Edit an IP Range.

 

When we enable blocking mode in your account, you can expect these changes:

  • We will apply a Salesforce-recommended baseline IP list consisting of standard /24 (256 address) IP ranges. These ranges are based on IPs observed to successfully authenticate to your instance over the last six months, excluding known malicious IPs.
  • "Log Violations and Deny Access" (blocking) mode will be enabled at the EID level for both UI Login and API access, with the IP ranges uniformly applied to all Business Units (BUs).

Resources

#Marketing Cloud Engagement #Marketing Cloud

 

 

7 comments
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Hi Admins,

We’re trying to reduce the time reps spend typing notes in Salesforce. The idea is to let them speak instead of type and have the text go straight into a Salesforce field (like Task description or a custom “Call Notes” field) while they stay on the record page in the browser.

For those who’ve set up something similar:

  • Are you using any browser‑based dictation / voice‑to‑text tools that write directly into Salesforce fields?
  • How do you handle things like field focus, auto‑saving, and making sure the right record is updated?

Just looking for real‑world setups and gotchas so we don’t reinvent the wheel.

Thanks!

2 answers
  1. Sep 23, 5:53 AM

    Hey @MUKESH KUMAR!  

     

    We ran into this too.  

     

    Native OS dictation (Windows/macOS) technically works in Lightning fields but it's clunky — no punctuation, cursor drifts on longer notes, and reps have to click into the field every time.  

     

    We tried a Chrome extension called Voice2Force instead — it puts a mic button right next to fields on the record page, so reps click Call Notes, hit mic, talk, done. It's field-aware, so it only writes to whatever field is active, which solved our "wrong field got updated" problem. 

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2 comments
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 🚀 𝗘𝗣 𝟭𝟬: 𝗙𝗦𝗖 𝗗𝗮𝘁𝗮 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗘𝗻𝗴𝗶𝗻𝗲: 𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗬𝗼𝘂 𝗡𝗲𝗲𝗱 𝘁𝗼 𝗞𝗻𝗼𝘄 🚀 

Video Link: 

https://youtube.com/watch?v=fJLu8GlwpVU

 

@* Financial Services Cloud * @* Sales Cloud - Getting Started * @* Salesforce Administrators *@Salesforce Flow Automation @Salesblazer Community Group

 

🚀 𝗘𝗣 𝟭𝟬: 𝗙𝗦𝗖 𝗗𝗮𝘁𝗮 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗘𝗻𝗴𝗶𝗻𝗲: 𝗘𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴 𝗬𝗼𝘂 𝗡𝗲𝗲𝗱 𝘁𝗼 𝗞𝗻𝗼𝘄 🚀 Video Link: https://youtube.com/watch?

 

 

 

#Trailhead  #Financial Services Cloud  #Data Management

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Hello! I have recently started preparing for the Salesforce Certification Exam. Do you have any tips and tricks that you found to be helpful?

Thank you in advance!!

#Certifications
5 comments
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I’ve added a mini Object Manager to Salesforce Metadata Navigator

to make getting to object-related setup pages quicker. 

 

For example, open an object and you can see its page layouts right in the plugin window. Click a page layout to go directly to that specific page layout, instead of clicking through Object Manager to find it. You can also bookmark frequently used objects for quick access later. 

 

It can save three or four clicks and the time spent waiting and navigating. 

 

https://chromewebstore.google.com/detail/salesforce-metadata-navig/bhhjfabaooemhhmiigmcemjelhmjhmkf?hl=en

 

 

I’ve added a mini Object Manager to Salesforce Metadata Navigator to make getting to object-related setup pages quicker.

 

 

#Salesforce @* Release Readiness Trailblazers *@* Salesforce Administrators *@Admin Tricks #RRTreasureHunts #New Releases #Automation

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Hello! 

 Looking for recommendations on solutions for transferring record ownership across users, including custom objects.  

 

We evaluated Salesforce's native Mass Transfer Records functionality, but unless I'm mistaken, it doesn't support custom objects, which limits our use case. We've been using Data Loader, but downloading, updating, and re-uploading records is a bit cumbersome for an ongoing process.

Ideally, I'm looking for:

  • A Flow-based approach OR
  • An AppExchange solution that is actively maintained and well-supported OR
  • Ability to update ownership across standard and custom objects OR
  • Support for bulk record transfers

If you've implemented something similar, I'd appreciate hearing what worked well (or what to avoid).

Thanks!

8 answers
  1. Aug 3, 2:13 AM

    The best approach depends on a couple of factors, like:

    1. How do you identify which records need to be updated? Do you use the same criteria every time that records need to be updated, or do the criteria change frequently?
    2. How do you determine who records need to be transferred to? Are these changes coming in from ad-hoc requests, or are they based on something your could store in Salesforce like geography, job title, etc.?
    3. How frequently do these transfers occur, and how many records are transferred?

    If these are ad-hoc requests with different requirements every time, I would probably just use a tool like Jetstream to do a mass update based on criteria. 

     

    If the updates follow a specific pattern (you always know which records need to be transferred to whom), you could use a schedule-triggered flow. It would be best to set up a separate Flow for each object that needs to be updated. Keep in mind that you're only allowed 250,000 scheduled flow interviews per day. 

     

    A screen flow could work in theory if the volume of records being updated is low (<10,000 per transaction). However, this is likely to be unwieldy and is almost certainly a bad idea in the long run. 

     

    If you're dealing with high frequency, high volume changes with criteria that change a lot, you're almost certainly getting into territory where AppExchange or Apex is the way to go.

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*** Important Update to Amazon AI Features on your Salesforce Voice Account | Action may be required ****** Important Update to Amazon AI Features on your Salesforce Voice Account | Action may be required ***This is an important update regarding your Salesforce Voice environment and the proactive step wThis is an important update regarding your Salesforce Voice environment and the proactive step we are taking to protect your account from unexpected billing charges.

 

What’s changed

As previously shared, Amazon, the underlying infrastructure provider for Salesforce Voice with Amazon Connect, recently introduced a new AI feature set: Amazon Connect Customer. This capability was deployed and enabled by default across all Salesforce Voice with Amazon Connect customer instances by Amazon.

 

What we're doing

Our priority remains transparency and ensuring that you only pay for services you actively choose to consume. Because this feature set was not included in your existing order form and is not part of the underlying product sold by Salesforce, we are proactively disabling additional AI features for Amazon Connect Customer across your account effective in the Winter ’27 release, which began on September 2, 2026. This change is rolling out across environments for Winter ’27, beginning with sandbox and moving through production.

Following the release, your account will have Amazon Connect Customer Basic functionality. We are taking this action to ensure you don’t incur unintended or unauthorized charges on your next billing cycle.

 

Your choice to opt in

Some organizations may want to leverage Amazon’s advanced AI capabilities to enhance their Salesforce Voice experience. You have full control to opt into AI features for Amazon Connect Customer if these fit your business needs. 

 

Please note that AI features for Amazon Connect Customer require a paid, usage-based add-on. If you choose to enable this add-on feature, usage for that add-on will be billed at 2.1× from the standard base rate. These charges originate from the underlying telephony provider's pricing and will be applied to your account in accordance with your agreement and the applicable rate card. By enabling the capability, you acknowledge and accept these charges.

 

To enable AI features for Amazon Connect Customer in Salesforce Voice with Amazon Connect, see a help article in an upcoming email communication prior to Winter ’27.

 

Billing acknowledgement: By choosing to manually enable this feature set, you are explicitly opting in to the service and agreeing to the associated 2.1x increase in usage costs.

 

Summaryimage.pngWe apologize for any confusion caused by this upstream change from Amazon. We remain committed to ensuring that you have full control over your environment and your budget.

 

If you have any questions, require assistance assessing Amazon Connect Customer features, or want to discuss how this impacts your current configuration, please reach out to your Salesforce Account Executive or contact Salesforce Support. For additional information, review this Help Article.

 

Thank you for your continued partnership. 

 

#Service Cloud Voice

1 comment
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We’re happy to share Winter ‘27 Release resources! 🩵 

 

 

🚨 BONUS: Get ready for FeatureFest at Dreamforce! 🚨 Discover what’s new in the Winter ’27 release, get personalized feature recommendations, connect with experts, earn exclusive swag, and leave ready to get more from Salesforce – all in one exciting Dreamforce experience. Stay tuned – we’ll share more details next week!

 

Release Matrix can be found here: https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000pPZmY0AW

 

Overview deck can be found here: https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jASjE0AW

29 comments
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