Using the Email to Salesforce function. I've had a request to automate a follow up task when an email is sent. When the email is sent, a task is created in salesforce and it has the appropriate contact associated with it. The follow up task that the flow created does not have the contact populated in the Name field even though I have set the Name ID of the to be created task to have the Name ID of the Triggering task. I also tried to use a Get Record step to get the Name ID in the triggering task and use that variable in creating the new task. However, this still failed.
Further Details:
This is a record triggered flow that starts when a task is created with the subject starting with "email".
I have a create record step that assigns the Due Date and Subject to variables I create and the Name ID to the Name ID of the triggering Task.
After sending an email through Outlook with the Email to Salesforce email in the bcc line, a Task is created and associated with the Contact associated with the email address.
The flow creates the follow up task with the appropriate Due Date and Subject but the Name field is not populated.
What am I missing?
