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Tableau Community Forums Member (Inactive) (Salesforce) asked in #Tableau Server
Apr 13, 2022, 10:14 AM

Problem Definition: Tabjolt Configuration window doesn't appear after setup complete,

Problem Definition: Tabjolt Configuration window doesn't appear after setup complete

Tabjolt Machine Details: VM machine with 2 processors, 16 GB RAM, 64-bit operating system, Windows 10 Pro

Java Version: 1.8.0_321

Tabjolt Version: 2022.1.0 from git hub link "https://github.com/tableau/tabjolt/releases/tag/v2022.1.0"

 

After download, I was able to navigate till the window where the "Finish" tab is available.

As per the document, as next option it should give the "Tabjolt Configuration" window

However as a actual result , the installation doesn't show the "Tabjolt Configuration" window

1 answer
  1. Tableau Community Forums Member (Inactive) (Salesforce)
    Jun 17, 2023, 3:43 PM

    Hello!

     

    If the "Tabjolt Configuration" window doesn't appear after completing the setup of Tabjolt, there could be a few possible reasons and solutions to consider:

     

    1. Verify Java installation: Ensure that Java is correctly installed on your machine and that the version matches the requirements for Tabjolt. In your case, you mentioned having Java version 1.8.0_321, which should be compatible.

     

    2. Check for system requirements: Make sure your machine meets all the system requirements for Tabjolt, including the specified operating system, memory, and processor requirements.

     

    3. Run Tabjolt with administrative privileges: Try running the Tabjolt setup and configuration process with administrative privileges. Right-click on the Tabjolt executable or shortcut and select "Run as administrator" to see if it resolves the issue.

     

    4. Disable security software: Temporarily disable any security software, such as antivirus or firewall programs, that may be interfering with the Tabjolt installation or blocking the configuration window from appearing.

     

    5. Reinstall Tabjolt: If the above steps don't resolve the issue, consider reinstalling Tabjolt. Uninstall the existing Tabjolt version and then reinstall it, ensuring that you follow the installation instructions provided by Tableau.

     

    6. Seek community support: If the problem persists, consider seeking assistance from the Tableau community or reaching out to Tableau support for further guidance. They may be able to provide specific troubleshooting steps or insights based on your environment and setup.

     

    By troubleshooting these possible causes, you should be able to resolve the issue and access the "Tabjolt Configuration" window to proceed with the configuration of Tabjolt.

     

    If you found this answer helpful, please kindly consider marking it as the best solution. Your feedback is highly appreciated!

     

    Best regards,

     

    Kapil Jindal

    BI Analyst at Novo Nordisk, Bangalore

    Tableau Desktop Certified Professional

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