Skip to main content

Hi.

I have a trouble below in subscription.

"SubscriptionErrorResult: ErrorCode: 150070; Error Category: CAUSED_BY_NON_SUBSCRIPTION_SERVICE; Error message: SMTP_HOST_UNREACHABLE. Email failed to send. (Attachment sizes: [image/png:16869,]). (errorCode=150070);Unable to reach SMTP host. Check if SMTP has been configured.; Original exception: Email failed to send. (Attachment sizes: [image/png:16869,]). (errorCode=150070); com.tableausoftware.domain.subscription.exceptions.SubscriptionException: Email failed to send. (Attachment sizes: [image/png:16869,]). (errorCode=150070) "

 

I checked setting configuration correctly following

https://help.tableau.com/current/server/en-us/config_smtp.htm

and also tried below

'''

tsm configuration set --key svcmonitor.notification.smtp.ssl_enabled --value true

'''

But I cannot figure it out.

Any advice would be helpful.

 

Yours sincerely.

I have a trouble below in subscription.Screenshot1

2 answers
  1. Jul 20, 2022, 10:02 AM

    Santosh,

    Thank you for your advice.

     

    I cannot allow less secure apps to access and also cannot turn off Gmail 2-Factor Authentication due to security policy.

    So I created Google application password and set it to mail server's password in Tableau Server setting. I figured it out. 😀

0/9000