
Hi.
I have a trouble below in subscription.
"SubscriptionErrorResult: ErrorCode: 150070; Error Category: CAUSED_BY_NON_SUBSCRIPTION_SERVICE; Error message: SMTP_HOST_UNREACHABLE. Email failed to send. (Attachment sizes: [image/png:16869,]). (errorCode=150070);Unable to reach SMTP host. Check if SMTP has been configured.; Original exception: Email failed to send. (Attachment sizes: [image/png:16869,]). (errorCode=150070); com.tableausoftware.domain.subscription.exceptions.SubscriptionException: Email failed to send. (Attachment sizes: [image/png:16869,]). (errorCode=150070) "
I checked setting configuration correctly following
https://help.tableau.com/current/server/en-us/config_smtp.htm
and also tried below
'''
tsm configuration set --key svcmonitor.notification.smtp.ssl_enabled --value true
'''
But I cannot figure it out.
Any advice would be helpful.
Yours sincerely.

Santosh,
Thank you for your advice.
I cannot allow less secure apps to access and also cannot turn off Gmail 2-Factor Authentication due to security policy.
So I created Google application password and set it to mail server's password in Tableau Server setting. I figured it out. 😀