I created a dashboard that is published on our internal Tableau Server. A link to the dashboard is embedded on a reporting summary page via a hyperlink. A couple end users are receiving the an Unexpected Error stating:
"An unexpected error occurred. If you continue to receive this error please contact your Tableau Server Administrator.
Exception thrown and not caught
Exception thrown and not caught
Exception thrown and not caught
Exception thrown and not caught"
I am not encountering the error when I access the report on Tableau Server, so I am wondering if it is a permissions issue.....but am really not sure. Any help would be much appreciated!
Brad
Howdy Brad!
This issue could be caused by a couple of different things.
First, if the view is embedded via an iframe, you have the following options:
1. Remove this line of code from the iframe code: <META HTTP-EQUIV=" X-FRAME-OPTIONS" CONTENT="DENY">
2. Use the JavaScript API to embed the view instead of iframe.
If the view is not embedded, the issue may be caused by Internet Explorer. To resolve the issue, have the end users either upgrade IE to version 11 or use a different web browser such as Google Chrome or Mozilla Firefox.
Hope these help in resolving the issue!
