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Hello,  

I was working on project "Quick Start: Create a Data Cloud Segment" (

https://trailhead.salesforce.com/content/learn/projects/quick-start-create-a-data-cloud-segment/create-and-activate-a-segment-in-data-cloud?trail_id=unlock-your-data-with-data-cloud

) and was able to verify most of the steps of execution(s).  

 

However, one of the last step wherein I have to go to data explorer tab and check for 'Audience DMO' records is failing. I tried to check the filter that I created for the segment and I used 'Lead.Unified..' for both 'Is_US_Based' and 'Postal Code' fields. Not sure what could be the reason for this issue  

 

Getting System error while trying to view 'Audience DMO' record in Data Explorer

 

 

 

 

#Trailhead Challenges

10 answers
  1. Feb 13, 4:10 PM

    @poonam bhaliyan

     

    Yes, you did everything correctly. 

     

    Please note that you also need to click a button somewhere to confirm the IS_US_Based and Postal Code

     

    I remember when I was doing this challenge myself, I couldn't figure out the issue for over an hour. It turned out that I had added these elements but hadn't confirmed their addition. There should be a button or something similar for that.

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

  2. Feb 11, 8:29 PM

    Hi, @poonam bhaliyan

     

    This badge is part of a series covering Data Cloud concepts. In this project, you continue building out those concepts by focusing on how data can be filtered and used for various business use cases using Data Cloud Segmentation and Activation. 

     

    In order to do that you first need to complete: 

    1. Create a Data Stream in Data Cloud
    2. Quick Start: Create an Identity Resolution Ruleset
    3. Quick Start: Enhance Data with Insights

     

    These projects established the data and processes needed for the segments you’re going to create. You use the same Developer Edition org from those projects to complete this one. These Developer Editions are only available for a limited period—be sure to complete this project before your org expires. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

  3. Feb 26, 4:51 PM

    Hi @poonam bhaliyan

     

     

    Thanks for your cooperation on the case. 

     

    We have verified and can confirm that all the steps have been completed. However, we acknowledge that there is an issue in the playground. Thank you so much for your feedback! We have reported this to the concerned team, and they will be working on it soon. This issue should be resolved in the upcoming Trailhead release. 

     

    We appreciate your patience and hope you continue to provide valuable feedback in the future. 

     

    Thank You!!

  4. Feb 13, 8:13 PM

    Hi @poonam bhaliyan

     

     

    I am a member of Trailhead Help we assume this issue needs further review and we may need access to your playground. We will reach out to you via email to investigate further. 

     

    ++CreateTrailheadCase 

     

    You can ignore the above command, it is a tool used by our Agents to tell the system to create your case.  

     

    Thank you!

  5. Feb 12, 6:13 PM

    Hi @poonam bhaliyan

     

     

    I am a member of Trailhead Help, Can you please check with the above suggestion and let us know if the issue still exists or is resolved? If it is resolved, please post the solution or mark the above which helped you to resolve your query as it "Best Answer" to close this thread. If not, kindly provide a few more details of the badge along with the error message.  

     

    Thank You! 

     

    ++TrailheadHelpFollowUp

  6. Feb 12, 5:41 PM

    Hi, @poonam bhaliyan

     

    Most likely, the issue is related to Verify Unification. Check the steps again starting from this one. 

    Hi, Most likely, the issue is related to Verify Unification. Check the steps again starting from this one.Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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