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In the "Create a Process for Managing Support Cases" project, I'm on the "Test the Case Escalation Rule" step, and in my Lightning app page the Ursa Major Solar Service console is active. Shouldn't it be "AW Computing" and if so, how do I activate/find that page? Thanks! 

 

#Trailhead Challenges

2 answers
  1. Feb 21, 7:20 PM

    Hi @Marci Salisbury

     

     

    Thanks for your cooperation on the case.  

     

    Upon verification we could see that you have completed all the steps perfectly in your playground and have successfully completed the badge. 

     

    Please feel free to reach out to us if you have any other queries. We'll be glad to assist you. 

     

    Thank You!

  2. Feb 17, 8:53 PM

    Hi @Marci Salisbury

     

     

    I am a member of Trailhead Help we assume this issue needs further review and we may need access to your playground. We will reach out to you via email to investigate further. 

     

    ++CreateTrailheadCase 

     

    You can ignore the above command, it is a tool used by our Agents to tell the system to create your case. 

     

    Thank you!

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