I keep getting the error message "We can't find the field 'Backup_Agent__c' on the Case object." on the "Create Lookup Filters" challenge
, no matter how many times I try.
I have done the following for troubleshooting:
- Verified the org is correct
- Deleting and re-creating the "Backup Agent" field on the "Case" object.
- Ensured that the value of 'Field Label' and 'Field Name' is correct
- Ensured that API name and data type is correct for field
- I have already checked similar threads that were not helpful
#Trailhead Challenges
Hi @Samuel Sindelar I am a member of Trailhead Help, We see that you have successfully completed the badge Customize a Salesforce Object. Please post the solution or mark any one of them above which helped you to resolve your query as "Best Answer" to close this thread, and also it might help the fellow Trailblazer's who are facing the similar issue. Thank You!
Hi @Samuel Sindelar, Check if the field is added on the Case page lyaout correctly on the correct record type; also, make sure the fiel is not marked as In Development.
Hello@Samuel Sindelar,
- If not working, then try in new fresh org, it might be the existing record causing the issues in your org.
Hello @Samuel Sindelar,
I have faced the same issue. However now it is resolved and I'm able to successfully complete the chanlange. To resolve the issue you don't need to try in different org. Just make sure that value of Filed Label and Field Name should be "Backup_Agent", then follow the instructions as per trailhead. I hope the issue will be resolved.
https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007T46N1SAJ
https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007XIHyHSAX
Hi ,
Please refer to the following to make your profile visible.
Do you have the following settings enabled?
If in doubt, try a new playground
Set Field-Level Security for a Field on Permission Sets Instead of Profiles During Field Creation (Beta)
https://help.salesforce.com/s/articleView?id=release-notes.rn_forcecom_fls_permsets.htm&release=240&type=5Please check if this setting is disabled.
SETUP --> User Management Settings
I've already done that. I've set the only available account to be read level access, like the instructions said. The only account the instructions said to NOT have read access was "Support User", but this isn't in my list, so I assumed it would be fine. These settings have worked on other modules that also instructed me to do this.
Hi @Samuel Sindelar ,
You need to check if somehow you missed field level security Click on the field and check field level security.
- From Setup, open Object Manager, and then in the Quick Find box, enter the name of the object containing the field.
- Select the object, and then click Fields & Relationships.
- Select the field you want to modify.
- Click Set Field-Level Security.
- Specify the field's access level.
- Save your changes.
https://help.salesforce.com/s/articleView?id=sf.users_fields_fls.htm&type=5
