Skip to main content

 I'm trying to add a product to an opportunity, but when I select a product and click to confirm, an error appears: 'Unfortunately, there is a problem. Please try again. If the problem persists, contact your administrator.

 

How can I fix it?  I am in a testing environment. 

 

Thank you. 

3 answers
  1. Dec 10, 2024, 10:30 PM

    Please check the below 

    Common Causes for getting this error 

    • The product is not active or not added to the correct Price Book.
    • Mismatched Price Book between the Opportunity and the Product.
    • Missing required fields or invalid values due to triggers, validation rules, or flows.
    • Insufficient permissions or field-level security.
Loading
0/9000