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I'm working on Service Console module

 

Project: Set Up the Service Console

Unit: Set Up Web Chats for Your Console

Section: Introduction

  1. Click the gear icon and select Service Setup.
  2. Under Recommended Setup click View All.
  3. Click Chat with Customers.
  4. Click Start.
  5. For Queue Name enter Ursa Major Solar Chat.
  6. In the Name This Group, enter Chat Agent.
  7. Click the checkbox next to Ada Balewa and next to your name in the list of users, and click Next.
  8. If you see a page that says "Prioritize chats with your other work" type 1 in the Priority box next to your Ursa Major Solar Chat queue and click Next.
  9. Leave the defaults for the Work Item Size field and Agent Capacity field.
  10. Click Next.
  11. Enter https://*.force.com for the Website URL. For the Salesforce Site Domain field, type your initials + today’s date (MMDDYY).

11 step is problem for me.

For the Salesforce Site Domain field does not appear my screen

 What is missing ?

 

#Trailhead Challenges

5 answers
  1. Dec 6, 2024, 2:29 PM

    Hello,

    Thank you for your support.

    The problems started the this unit   Set Up Salesforce Knowledge.Hello,Thank you for your support.The problems started the this unit Set Up Salesforce Knowledge.I cannot enter any information on this page. I created manually the user.I cannot enter any information on this page. I created manually the user. quick seacrh-user-new user : S

    Why I can not enter any information in this page

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