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Message "Étape encore en cours" alors que j'ai vérifié plusieurs fois et toutes les étapes sont complétées.

 

#Trailhead Challenges  #Trailhead

4 answers
  1. Yesterday, 9:26 PM

    En fait il y a une erreur sur la phrase du groupe all support. Il faut strictement utiliser celle qui suit (par un copier/coller) : 

    Hi Support people! Here is some quick training on how to use the @mention feature, to bring another user or even an entire group into a Chatter conversation 

     

    Taper entrer et coller l'url suivante : https://

    help.salesforce.com/articleView?id=collab_add_mentioning_people.htm&type=5

     

     

    C'est vraiment la phrase qui pose pb

  2. Nov 26, 2024, 10:34 PM

    HI @Cedric Ruby I am a member of Trailhead Help, Could you please let us know if you have followed the above suggestion and the issue is resolved? If yes, please mark that response as the best answer which helped you to resolve and close this thread. 

     

    If you are still facing any issues with this unit please let us know so that we can check and assist further.

     

    Looking forward to your response :)

     

    Thank you !

  3. Nov 22, 2024, 2:46 PM

    Hi, @Cedric Ruby

     

    Ensure that the language of the Playground and the Trailhead site is set to English. Sometimes, using a language other than English can lead to errors. Review the Challenge steps you have completed once again; you might have missed a mistake somewhere.

     

    Additionally, you can create a new Playground and complete this Challenge, as well as the previous Challenges from this Trail, on it. 

     

    To do this: 

    1. Login Trailhead Site 

    2. Open "Hands-On Orgs" 

    3. Click "Create Playground" 

     

    After waiting a few minutes, a new Playground will be created. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

  4. Eric Burté (DEVOTEAM) Forum Ambassador
    Nov 22, 2024, 2:30 PM

    Bonjour @Cedric Ruby, cela peut être lié à une coquille sur les labels utilisés. Voyez par exemple les fils de discussion suivants :

    https://trailblazers.salesforce.com/answers?id=9063A000000lU5jQAE

    https://trailblazers.salesforce.com/answers?id=9063A000000ipclQAA

    Si vous le pouvez, il est conseillé d'avoir à la fois la page de l'unité/module Trailhead, et le playground provisionné pour le challenge, en anglais, pour éviter au maximum les faux-positifs dûs à l'interprétation des textes/labels.

    Eric 

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