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Topics#Trailhead ChallengesClaire Knowles's Question
Claire Knowles asked in #Trailhead Challenges
Mar 5, 7:43 PM

Unable to complete trail activity and complete task

After creating my own Agent in the " Get started with Agentforce" trail I am getting the attached error when I go to click on "Verify Step to earn  500 points" to complete the module. Help!! 

 

#Trailhead Challenges

Screenshot 2025-03-05 114112.png
6 answers
  1. Mykhailo Vdovychenko (IBVCLOUD OÜ)
    Mar 5, 8:55 PM

    Hi, @Claire Knowles

     

    Make sure if you finished this steps:

     

    Add an Action to Get Session Records

    Use the Get Sessions flow to get the available session records for each experience.

    1. Click New and select Add Action.
    2. Select Flow as the Reference Action Type.
    3. Select Get Sessions.
    4. Leave the other options as is, and click Next.
    5. For experienceId, check Require Input.
    6. For startDate, check Require Input.
    7. For sessions, check Show in conversation.
    8. Click Finish.

    Also, check whether all text data has been entered correctly. There might be an extra character entered somewhere in Get Sessions, which could also be causing the error.

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

  2. Mykhailo Vdovychenko (IBVCLOUD OÜ)
    Yesterday, 6:55 PM

    @Claire Knowles It's great news! Glad was to help you =) 

      

    If one of my previous answer was useful for you, please mark as a Accepted Answer. 

      

    I wish you success in your further learning Salesforce.

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

  3. Claire Knowles
    Yesterday, 6:44 PM
    Thanks a million! I was able to use this guidance to create my first agent - THANK YOU!🙌
  4. Mykhailo Vdovychenko (IBVCLOUD OÜ)
    Mar 6, 7:07 AM

    @Claire Knowles To create a new Agentforce/Data Cloud Org, you need to delete the current one, and only after that will you be able to create a new one.

     

    To delete/disconnect Agentforce/Data Cloud Playground, you need to follow these steps:

     

    https://youtu.be/xP8C2x961Vc 

     

    1. Open the list of your Playgrounds (SF Orgs) at https://trailhead.salesforce.com/users/profiles/orgs.

    2. Create a new "standard" Playground.

    3. Once the Playground is created, you will be able to delete/disconnect the Agentforce/Data Cloud Playground.

     

    Now you can create a new Agentforce/Data Cloud Org. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ 

  5. Claire Knowles
    Mar 6, 12:13 AM

    I'm not sure how to navigate back to the editing so decided to start again. Unfortunately now I am getting more and more spurious errors. I think it would be best to delete my playground and start again but can't figure out how. HELP!

    Screenshot 2025-03-05 160920.png
  6. Keiji Otsubo (Fukada Electric Co.,Ltd.)
    Mar 5, 8:23 PM

    Hi , 

     

    have you added the reference action type flow, as mentioned in the trailhead unit (instructions copied below) ?

     

    Create a Custom Agent Action to Get Experience Session Records

    Use flow to get the available Session records for each experience

    1. Click New and select Add Action.
    2. Select Flow as the Reference Action Type.
    3. Select Get Sessions.
    4. Leave the other options as is, and click Next.
    5. For experienceId, check Require Input.
    6. For startDate, check Require Input.
    7. For sessions, check Show in conversation.
    8. Click Finish.

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007erzo7SAA

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