On 15th Feb, we are facing below issues related service voice calls in production: For outbound call ,the call showing in progress is a system issue as this call is from Feb 15 – almost 2 weeks ago – the call didn’t complete on the agents end – it would not ring through to the customer. We need to find out why this call did not ring through and is not completed. Is it due to spring'25 release?
1 answer
Check here for any instance maintenance or incidents: https://status.salesforce.com/current/incidents
