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I am working in a "Gov Cloud Plus - Defense" and "Microsoft GCC High" environment.

 

How should we think about the following in this environment:

- Einstein Activity Capture (EAC)

- Files Connect

 

My observations:

EAC: not a compliant solution as of 20SEP2024 (https://help.salesforce.com/s/articleView?id=000396813&type=1).

 

Files Connect: compliant and included in the Salesforce authorization boundary (https://help.salesforce.com/s/articleView?id=000396813&type=1) but will this work with Sharepoint GCC High? For me, it does not allow the connection. I see I am not the only one facing this issue (https://issues.salesforce.com/issue/a028c00000gAwvVAAS/salesforce-files-connect-will-not-authenticate-with-microsoft-sharepoint-on-gcc-high).

 

Are these on the roadmap for "Gov Cloud Plus - Defense"?

 

It appears we cannot solution around these features in this environment at this time.

1 answer
  1. Andrew Russo (BACA Systems) Forum Ambassador
    Sep 23, 2024, 9:44 AM

    please contact your AE. likely though htey arent working on adding it for some of the heavily restricted types such as gov for security reasons.

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