I am working in a "Gov Cloud Plus - Defense" and "Microsoft GCC High" environment.
How should we think about the following in this environment:
- Einstein Activity Capture (EAC)
- Files Connect
My observations:
EAC: not a compliant solution as of 20SEP2024 (https://help.salesforce.com/s/articleView?id=000396813&type=1).
Files Connect: compliant and included in the Salesforce authorization boundary (https://help.salesforce.com/s/articleView?id=000396813&type=1) but will this work with Sharepoint GCC High? For me, it does not allow the connection. I see I am not the only one facing this issue (https://issues.salesforce.com/issue/a028c00000gAwvVAAS/salesforce-files-connect-will-not-authenticate-with-microsoft-sharepoint-on-gcc-high).
Are these on the roadmap for "Gov Cloud Plus - Defense"?
It appears we cannot solution around these features in this environment at this time.
Andrew Russo (BACA Systems) Forum Ambassador
please contact your AE. likely though htey arent working on adding it for some of the heavily restricted types such as gov for security reasons.