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I am setting up an email alert and I want it to come from the org-wide email address but even though the address is verified and permission is given to all users to use it, it doesn't not appear as an option for me when I am setting up the email alert.

Can anyone tell me why?  Give me advice on how to fix it?

Pic of the only option I have for the FROM email

Email Alert and Organization Wide Email

Thanks in advance.

 

 

#Sales Cloud

2 answers
  1. Jun 18, 2024, 10:55 PM

    Oh great.  I'll check again shortly.  Thank you!

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