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GroupsUser Access & Permissions AssistantMelissa Acosta's Question
Melissa Acosta (XUM TECHNOLOGIES XUMTECH SOCIEDAD ANONIMA) asked in User Access & Permissions Assistant
Jun 13, 2024, 11:41 PM

Freeze user permission

Hi everyone,

 

I'm trying to add the permission Manage Multi-Factor Authentication in API to my user, but when I try to add the permission to an system admin, the system shows this message

The user license doesn't allow the permission: FreezeUsers

 

Do you know what's the issue?

6 answers
  1. Brandon Woodcook (SSL)
    Oct 16, 2024, 3:23 PM

    @Melissa Acosta Maybe you've resolved this by now, but we had an issue regarding the Freeze Users permission in a sandbox that seemed to come post Summer '24. The error came about when attempting to assign a Permission Set to a User and it said, 'The user license doesn't allow the permission: Freeze Users'. The user had the exact same setup in another sandbox so we knew it wasn't an issue with confliction perms/config. 

     

    The solution proposed here by cropredy worked to resolve it for us. 

     

    Setup > Company Information > Match Production Licenses 

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