Hello,
I am working on this challenge https://trailhead.salesforce.com/content/learn/projects/set-up-the-service-console/set-up-web-chats-for-your-console?trailmix_creator_id=strailhead&trailmix_slug=prepare-for-your-salesforce-administrator-credential
and I can't select Available - Chat as your status.
Could you help me ?
Hi, @Namathis Mendy
Compare your steps with steps in this video
You might have missed a small detail somewhere, which is preventing you from moving forward.
In general, this challenge is difficult and quite confusing on its own. I went through it myself and managed to overcome it not on the first try. Therefore, you need to carefully follow the instructions, and only then will you be able to successfully complete it.
Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ
Thank you for your feedback. I'm glad my response was helpful, and you were able to complete this Challenge.
What contributed to its success? It's hard to say because the Challenge verification system has its own logic, which is unknown to us, regular users.
All we can do is try different methods and approaches, which ultimately helps us move forward.
I wish you success in your further learning Salesforce.
Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ
