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Attempting to complete the Start Exploring CRM Analytics module.

Unable to sign-up, log into the CRM Analytics-enabled Developer Edition.

 

I follow the steps outlined in the module exactly:

CRMDataFAILURE.png

When I receive the Verification email and click the 'Verify Account' link in the email, I am brought to a login page, not a verification/validation page.  Now, at this point, nowhere in the steps have I created, nor have I been asked to create a login, only supply an email and username.  Thus, there is no way to login. However, I attempted all possible logins anyhow . . .to no avail. None work.

 

VerifyFAILURE.png

VerifyFAILURE2.pngClicking the 'Forgot Password' link has also proven futile as it simply places me in an endless recursive loop.

When I click forgot password and enter my email, I do indeed receive a Salesforce support email from support@salesforce.com that states:

 

"Salesforce recently received a request to reset the password for the username xxxx@myemail.com. To finish resetting your password, go to the following link. This link expires in 24 hours."

 

When I click the link it takes me to a page where I am asked to enter my username, once entered it send me the same email again . . .in perpetuity. 

 

I have attempted many alternative browsers, cleared cache, rebooted, attempted incognito browsers, nothing has helped.

 

Any assistance greatly appreciated.

 

Thanks

 

#Trailhead Challenges

6 answers
  1. May 10, 2024, 7:57 PM

    Hi @Sheridan Folger ,

     

    Most probably you're using Outlook or any other email tool with some security features included. These are changing the underlying URL with something like "securelink" which redirects you to the login instead of the change password page.

     

    I don't have a proper solution for it - just a workaround: you can spin up a new org, but use any personal web-based email address (like yahoo, gmail or whatever). These web-based emails usually don't change the URL, so you will be able to set your password and use the new dev org.

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000Je90D

  2. May 23, 2024, 6:04 PM

    Thank you! I had the same issue, but the personal email was a good workaround!

  3. Dec 10, 2024, 6:29 PM

    Hi, I tried with three email id's including personal, work and college. I am still not receiving any activation mail. Kindly help

  4. Oct 21, 2024, 10:01 AM

    I am getting similar issue, but not even getting the activation email itself. Any clues?

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