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I am trying to create a survey invitation based on a picklist selection of survey in a flow.

 

How do i create a survey invitation that can be accessed by guest users on community site using salesforce FLOWS?

Screenshot 2024-03-05 170233.png

I have marked allow guest user response to true.

but this not generating survey link through which guest users can access it.

It is only generating a link which requires logging in.

 

I have linked the survey to community site ,community site is guest user enabled, Guest profile has access to all required objects.

 

#Salesforce Surveys

1 answer
  1. Mar 6, 2024, 1:51 AM

    Hi @Rahul Rana ,

     

    Guest users can participate in surveys now. Here is how to do it. 

    (1) Build a survey following this module: https://trailhead.salesforce.com/content/learn/modules/survey-basics

     

    (2) Give object access to guest users: https://help.salesforce.com/articleView?id=task_allow_guest_survey_create_permission.htm&type=5

     

    (3) When you send out survey, get the survey link for "Participants Outside Your Company", check "Don't Require Authentication". https://trailhead.salesforce.com/content/learn/modules/survey-basics/send-out-and-track-your-survey

     

    As a bonus, please notice that you can download a QR code for the survey.  Use my iPhone phone, I scanned the code and openned the survey.  What a delight! 

     

    https://ideas.salesforce.com/s/idea/a0B8W00000GdZx8UAF/allow-external-users-participate-in-surveys

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