Skip to main content Join us at TDX in San Francisco or on Salesforce+ on March 5-6 for the Developer Conference for the AI Agent Era. Register now.

I am in the process of completing the User Management: Control What Your Users Can Access module. 

 

I have completed all the steps. However, when I go to step that requires me to:

  • Create a muting permission set in the permission set group and name it Sales User Muted (API Name: Sales_User_Muted), I get the following message when trying to create the required muting permission set: "The API name you entered is already in use. Enter a unique API name."

I didn't create and can't find the API that is supposedly already exists. Also, the challenge won't work with a different name and API name. I've tried to create new playgrounds and get other error messages. 

 

I've spent 5 hours trying to fix the issue with no luck. Any help would be appreciated. 

11 answers
  1. Jul 8, 2024, 10:50 PM

    Hi @Jordan Nasser ,

     

    Run the following SOQL in the query editor of the developer console.

    Record your ID.

     

    select Id,DeveloperName,MasterLabel from MutingPermissionSet

    The Id starting from 0QM is MutingPermissionSet

    Please replace the bold part with your ID

     

    https://<your domain>/lightning/setup/PermSetGroups/page?address=%2F0QMIg000000k9bc

     

    Change API name.

     

    Hi , Run the following SOQL in the query editor of the developer console.Record your ID.

  2. Feb 13, 2024, 4:30 PM

    Hi @Amber Molina

    I created a new playground and was able to create a new permissions set that I assigned to a new contact I created with the name of "newuser". That was my workaround. 

     

    Hope that helps!

  3. Feb 13, 2024, 3:54 PM

    Hi, could you please share how you solved this issue? I have the same error message pop up and I can't figure out how to solve it.  

  4. Feb 7, 2024, 5:25 PM

    Thank you, Ravindra and Keiji. I somehow figured out how to complete the module. Thank you again for reaching out and your help!

  5. Oct 14, 2024, 12:14 PM

    whats the solution of this?

  6. Jul 8, 2024, 10:41 PM

    How do I find the Sales_user_muted so I can delete it? I really don't want to make a new playground unless I absolutely have to.

0/9000