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GroupsSalesforce OmniStudio DeveloperJosé Manuel Cardoso's Question
José Manuel Cardoso (-) asked in Salesforce OmniStudio Developer
Jan 11, 2024, 11:10 AM

Multi-language OmniScript - error in OmniScript Designer preview after activating the OS

I have set up an Multi-Language OmniScript, tested it in OS Designer Preview mode and everything works fine.

After activating the OS, when I try preview I get this error:Multi-language OmniScript - error in OmniScript Designer preview after activating the OS

I searched the OS elements for "data" label but could not find it.

Any thoughts on what might be the problem?

Thanks in advance.

5 answers
  1. Mattia Castellano (Arlanis Reply srl)
    Feb 25, 11:24 AM

    Hi @José Manuel Cardoso

    , 

    I've also had to face this issue, in my case the error was saying: 

    "Custom label : In Progress does not exist. Check spelling"Hi , I've also had to face this issue, in my case the error was saying:

     

     

     

    I've solved the issue by modifying the Multisite Translations as suggested by the following article:

    https://help.salesforce.com/s/articleView?id=000394957&type=1

     

    Below are the steps that I've done:

    Screenshot 2025-02-25 111425.pngScreenshot 2025-02-25 111903.png

    --> Removed "In Progress" from the Custom Label Name 

     

    Then by activating no more error message appear 

     

     

    Hope it helps  

    Regards 

     

    Mattia

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