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Topics#Trailhead ChallengesRIHAN HAI's Question
RIHAN HAI (アクセンチュア株式会社) asked in #Trailhead Challenges
Jan 7, 2024, 10:22 AM

I can't receive verification messages to complete the challenge Sign up a mobile user for the NTO Customers site

Hi, I'm having problem with sign up Email verification. Unable to recieve email for the following challenge:

Set Up Mobile-First Login and Sign-Up Unit | Salesforce Trailhead

 

Sending E-mail to my personal E-mail address is violating my company's domain's DMARC policy. But I only have one E-mail under the company's domain.

Anyone who knows how to complete this challenge please leave a message here. Thank you.

9 answers
  1. Eric Burté (DEVOTEAM) Forum Ambassador
    Jan 7, 2024, 11:06 AM

    Hello @RIHAN HAI, and you do not receive the verification email in your business email?

    Connect in incognito mode to your personal email inbox. That should not break your company's DMARC setting as you do not go through your company's infrastructure. Eric

  2. Christopher Miranda (-)
    Mar 31, 2024, 5:39 AM

    Hello Rihan @RIHAN HAI.  The verification email went to the spam folder of the site administrator (which is your email). Don't look for the verification email on the registrant email address.

  3. Subrahmanyam Kalyanam (Wissen Infotech)
    Feb 7, 2024, 10:12 AM

    I found verification code in Spam folder of gmail account which we have given as admin registration. In Spam folder you will get one 'Undeliverable: Verify your new account in NTO Customers' mail go to buttom of that mail and where you can find verification code.

    I found verification code in Spam folder of gmail account which we have given as admin registration.

  5. Sachi Ghosekar (Cognizant)
    Nov 21, 2024, 9:04 AM

    i am also facing the same issue , getting " something went wrong "

    Please help me in completing this challenge.  

  6. Puja Bhattacharya (Floyt Gmbh.)
    Aug 27, 2024, 10:31 AM

    The verification email everytime goes to the spam folder of the site administrator (which is your email). Check for this verification email in the spam folder of the admin's email. 

    The message might read something like "Your email has been blocked because the sender is unauthenticated.

    550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM."

    Look for the actual email body at the end of the email. Just use that code in the signup page for customer registration. It allows to login and the contact named Sarah gets created under NTO customers Account.

    This issue with the email happens because of the domain authentication issue. Hope this helps!

  7. Manish Kumar Aggarwal (Salesforce)
    Jan 18, 2024, 5:56 PM

    Hi @RIHAN HAI

     

    I am a member of Trailblazer Help, Good to see that, You have completed the module Successfully.

    Could you please post the resolution that helped you in resolving the issue ? So that it can help the other Trailblazers. Happy Trails.

     

    Thank you! 

    Manish 

    Trailblazer Help 

    ++TrailheadHelpFollowUp  

  8. Eric Burté (DEVOTEAM) Forum Ambassador
    Jan 7, 2024, 2:13 PM

    @RIHAN HAI strange you do not receive emails on your personal email as well.

    Hope that will work with your colleagues. Eric

  9. RIHAN HAI (アクセンチュア株式会社)
    Jan 7, 2024, 11:21 AM

    Hello, Eric. @Eric Burté

     

    Thank you for your reply.

    I opend the experience cloud in Chrome's incognito mode and Edge's private mode it didn't work. 

    To complete the challenge, I created Sarah in setting>user and manually changed her profile, it worked eventually.

    But still wanted to see the actual sign-up steps, I'll try ask if my colleauges are willing to recieve the E-mail for me.

     

    Rihan, Hai

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