5 answers
You should be able to view it in Classic version.Please refer to below documentation:https://help.salesforce.com/articleView?id=entitlements_customize.htm&type=5NOTE In Lightning Experience, the Entitlement Templates related list isn’t available on product page layouts.Thanks,Pooja Vote for this Idea: In Lightning, support Entitlement Templates related list on Product page layouts (https://success.salesforce.com/ideaView?id=0873A000000LsUoQAK). Hi,If you are not able to see the entitlement option even in classic version, try adding Entitlement Templates from related list section to the page layout of products. For this search for products from quick find and select page layout and then select edit next to product layout and add "Entitlement Templates". Hope this helps.Regards,Madhura Hi Ramya,Create Entitlement template and product in lightning, later switch to classic and add the Entitlement template.Thanks,Shwetha 
Hi Ramya,Greetings to you!This link will help with Entitlement Template on product tabhttps://dreamevent.secure.force.com/articleView?id=entitlements_setting_up_templates.htm&type=0I hope you find the above solution helpful. If it does, please mark as Best Answer to help others too.Thanks and Regards,Deepali Kulshrestha
