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Topics#Trailhead ChallengesAlejandra Guaydia's Question
Alejandra Guaydia (Nori Fields Co.) asked in #Trailhead Challenges
Jul 11, 2023, 5:21 PM

Help!: The new user doesn't have the System Administrator profile. In the Profile field on the user record, choose System Administrator.

I'm trying over and over again with this but I'm not sure what else do I have to change in the profile to pass this :( please somebody help me.

Thank you!

Captura de pantalla 2023-07-11 a las 12.19.55.png
2 answers
  1. Jyothsna Datla (Conscendo)
    Jul 14, 2023, 4:51 PM

    Hi @Alejandra Guaydia

     

    If you do not find "Salesforce" license in the drop-down, please check for the other user who's active with that license and deactivate them.

     

    goto setup--> users-->click view users drop down and then select "Active users" option. Here you can find the list of active users. Please deactivate the "salesforce" license user.

     

    Now you are able to create a second system admin user.

     

    Thanks!

     

    ++createTrailheadCase

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