FavoriteDhanush Hegde (Visionet) asked in #Service CloudJul 11, 2023, 5:38 AMHow to add/find omnichannel login hours of agent and add it into dashboardsI need to create the report where we need to add omnichannel total login hours of agent column.1 answerSortSort by DateSort by Most HelpfulSort by DateAccepted AnswerTom Bassett (Vera Solutions) Forum Ambassador Jul 11, 2023, 6:30 AMA Report on the User Presence object should give you what you need here Add a commentWrite an answer...BoldItalicUnderlineStrikethroughBulleted ListNumbered ListAdd linkCode blockInsert imageAttach filesLink URLCancelSave0/9000Reply
Accepted AnswerTom Bassett (Vera Solutions) Forum Ambassador Jul 11, 2023, 6:30 AMA Report on the User Presence object should give you what you need here