Hello everyone.
I'm trying to make custom domain and I added CNAME record on my host settings exactly as it says on the domain creation page.
I'm getting this error message: "Error: Salesforce.com can't validate the domain. The CNAME record may still be processing (which can take up to 24 hours), or the domain may not belong to you. "
On CNAME creation there are 2 required fields: Host Record and Points To. For Host Record I entered "salesforce" which is not part for subdomain or something (random text), but for Points To I copied from Salesforce: [domain].00dxxxxxxwiyneak.live.siteforce.com.
Has anyone encountered this problem and how can I solve it?
Thanks in advance.
Hi @Milos Stanojkovic ,
This error means that your DNS entry in your domain server is not pointing to the correct url or it has not been setup yet. Usually if you have added the CNAME record recently, it might take some time ..upto 24 hours to propagate.
Recently I had this error for quite some time and 1 quick change on the DNS server resolved it quickly.
https://getthekt.com/error-salesforce-com-cant-validate-the-domain/
