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I keep getting this message when I try to create a new record type and assign a particular sales process. But I don't have any duplicates anywhere. Thoughts on what the issue might be? Thanks so much.

 

"Duplicate Record Type Name

 

The record type name specified already exists. To continue, please go back and enter a unique name."

 

 
4 answers
  1. Feb 19, 2020, 3:18 PM
    Hi Danielle,

     

    Try to choose --Master-- for the Existing Record Type. 

     

    Hope that helps.

     

    Regards,

     

    Jayson
  2. Feb 19, 2020, 3:20 PM
    That worked, thanks so much. :)
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