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Topics#Trailhead ChallengesGary Brookshier's Question
Gary Brookshier (GJB) asked in #Trailhead Challenges
Aug 23, 2019, 5:45 PM

Trying to delete Entitlement Process, but recieve error "You can't delete this entitlement process because it's applied to one or more entitlements. Remove it from the entitlements and try again."

Trying to delete Entitlement Process, but recieve error "You can't delete this entitlement process because it's applied to one or more entitlements. Remove it from the entitlements and try again."

 

It provides 2 links to the Entitlement in question.  Clicking that link results in error:

 

Looks like there's a problem.

 

We couldn't find the record you're trying to access. It may have been deleted by another user, or there may have been a system error. Ask your administrator for help.

 

All entitlements have been deleted and removed from the Recycle bin.

 

Any cases that would have an entitlement have been deleted and removed from the recycle bin.

 

I've logged out, cleared cache, used a different browser. 

 

Ideas?  

 

The superbadge for service cloud specialist seems to be riddled with bugs.
1 answer
  1. Gary Brookshier (GJB)
    Aug 24, 2019, 1:33 AM
    I changed the name of the Entitlement Process, allowing me to create a new one with the exact same parameters.  The new one worked.
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