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Topics#Customer ServicePeter Cowen's Question
Peter Cowen (selenity) asked in #Customer Service
Aug 22, 2017, 7:56 AM

prevent a field updating last modified date

Is there a way of excluding a field on a case from updating the last modified date of the case?
3 answers
  1. Amit Singh (PantherSchools)
    Aug 22, 2017, 8:06 AM
    Hi Peter,

     

    Unfortunatoly there is not way to prevent from updating last modified date if there is any update on the record LastModified Date will be updated automatically.

     

    Thanks
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