Hi All - this one should be easy but I'm stuck.I need a validation rule on Lead Status that whenever someone downgrades to a particular Status, they must choose a Reason.Below is what I have written to say if the Status is "ML" and Reason is blank and prior status is MQL, SQL, SQL Discovery or SQL Engaged, then the user must select a Reason but it's not working. :(AND( ISPICKVAL(Status, "ML"), ISBLANK(Reason_Disqualified__c), CASE(PRIORVALUE(Status), "MQL", 1, "SQL", 1, "SQL Discovery", 1, "SQL Engaged", 1, 0) = 0 )
OK I figured this out. This is what works:ISPICKVAL(Status, "ML") && TEXT(Reason_Downgraded__c) = "" && (CASE(PRIORVALUE(Status), "MQL", 1, "SQL", 1, "SQL Discovery", 1, "SQL Engaged", 1, 0) = 1)