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Hi Everyone, 

 

I wish to have specific temple attach to my from address. So far we can only have one predifine template per quick action. In my i have multiple from address and those should have different templates assign to them. 

Is there any , apex trigger that can be build to achieve that ? 

 

Thanks in advance 

2 respostas
  1. 24 de jan. de 2023, 15:55

    Sorry if it was not clear. When the user open a case, within the activity tab they select the send email tab , then the From address, and depending on the from address we have different template. I heard that might be possible with a trigger but can t find documentation about it.

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