My organization wants to use the Salesforce Outlook add-in to log emails, but we have run into a snag. The add-in appears to try to link to user objects by default, and we need to log emails on our Contact objects.
Does anyone know if there is a way to change the default object this links on? The current behavior is confusing for our users since they need to remember to change the object the email links to each time they log an email.
1 resposta
Hi Matt,
I noticed that the case you logged about this question is already closed as resolved. Please take a moment to share the solution with the community should someone encounter a similar issue or let us know if you need further help.
Thanks.
