I want to enable Social Customer Service in my Salesforce developer org. what are the steps to be follow for the same. i want to use Social Customer Service for create cases from social media (facebook,twitter etc). please suggest me what the easy way enable to Social Customer Service (Salesforce Classic).
20 respostas
Social Customer Service is available in API enabled Professional editions, Enterprise, Performance, and Unlimited editions. It's not available for developer org. Take a look here Set Up Social Customer Service (https://help.salesforce.com/articleView?id=social_customer_service_setup.htm&language=en_US&type=0)