+500 pontos
Trilha
Get Started with Workforce Engagement
Learn how Workforce Engagement makes your service team more productive.
~1 h 10 min
+100 pontos
Módulo
Workforce Engagement for Service: Quick Look
Boost your contact center’s operational performance across all channels.
~5 min
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+400 pontos
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Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
~1 h 5 min
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~1 h 10 min