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+500 pontos
Trilha

Get Started with Workforce Engagement

Learn how Workforce Engagement makes your service team more productive.

~1 h 10 min
+100 pontos
Módulo

Workforce Engagement for Service: Quick Look

Boost your contact center’s operational performance across all channels.

~5 min
+400 pontos
Módulo

Workforce Engagement for Contact Center Planning

Learn how support operations planners use data to schedule and staff agents.

~1 h 5 min
~1 h 10 min