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+3,500 pontos
Trilha

Criar experiências guiadas com o OmniStudio

Desenvolva experiências guiadas para clientes do Salesforce com o pacote de engajamento digital do OmniStudio.

~4 h 5 min
+300 pontos
Módulo

Arquitetura do OmniStudio

Crie experiências de vendas e serviços guiadas de omnicanal.

~20 min
+500 pontos
Módulo

OmniStudio FlexCards

See contextual customer data at a glance with OmniStudio FlexCards.

~30 min
+400 pontos
Módulo

OmniStudio FlexCard Building and Publishing

Customize OmniStudio FlexCards to address your business needs.

~30 min
+500 pontos
Módulo

OmniScripts

Use OmniScripts to design customer interactions.

~45 min
+400 pontos
Módulo

OmniScripts with Branching

Design and build a branching OmniScript that displays fields based on user input.

~25 min
+300 pontos
Módulo

OmniStudio DataRaptors

Use DataRaptors to efficiently read, transform, and write Salesforce data.

~25 min
+400 pontos
Módulo

OmniStudio Integration Procedures

Design processes that integrate data from Salesforce and external systems.

~25 min
+200 pontos
Módulo

OmniStudio Data Tools and External Data

Display external data on a FlexCard using OmniStudio data tools.

~15 min
~4 h 5 min