Explore Intangible Deliverables

Learning Objectives

After completing this unit, you’ll be able to:

Craft a strategy to create alignment.
Identify the key relationships needed to solve the challenge statement.
Identify the best presentation techniques for communicating a vision.
Utilize the tools for productive cross-discipline collaboration.

Key Topics

This unit prepares you for the intangible deliverables section of the Salesforce Strategy Designer exam, which makes up 26% of the overall exam. This section of the exam tests these topics.

Alignment
Cross-discipline collaboration
Ambiguity
Presentation techniques
Empathy
Pain points
Consequence scanning

Like the previous unit, this unit contains practice questions and flashcards.

Exam Practice Questions

Ready to jump in? The sample tool below is not scored—it's just an easy way to quiz yourself. To use it, read the question, then click the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. If there’s a longer explanation, click Expand button to expand the window, then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.

Did you choose the wrong answer? Check out the table below for related study material.

Question 1	Foster an environment of trust by exploring Relationship Building.
Question 2	Review Strategies for Presenting to Executive Audiences to learn how to effectively present to executives.
Question 3	Study Virtual Presentations to create online presentations that connect to your audience.
Question 4	Identify how to Plan a Consequence Scanning Workshop with best practices.

Exam Topic Flashcards

The following flashcards cover intangible deliverables. Use these interactive flashcards to brush up on some of the key topics you’ll find on this part of the exam.

Read the question or term on each card, then click or tap the card to reveal the correct answer. Click the right-facing arrow to move to the next card and the left-facing arrow to return to the previous card.

Did you choose the wrong answer? Check out the table below for related study material.

Flashcard 1	Foster an environment of trust by exploring Relationship Building.
Flashcard 2	Review Strategies for Presenting to Executive Audiences to learn how to effectively present to executives.
Flashcard 3	Study Virtual Presentations to create online presentations that connect to your audience.