After completing this unit, you’ll be able to:
- Describe the active listening skills that help you conduct an effective interview.
- List key considerations for the interview.
This module introduces you to the interview skills and health coaching techniques you can use during contact tracing interviews. Watch the following video to learn more from Luis Gutierrez-Mock, a member of the UCSF Pandemic Initiative for Equity and Action.
The following exercise and the quiz at the end of this unit ask questions about the content of this video. Be sure to watch the video so you get the information you need to answer the questions. You can find a link to download the presentation slides in the Resources section at the end of this unit. The slides also include content that is presented in the next unit.
Since this video and the other videos in this module, including the example contact tracing interviews, were filmed, the Centers for Disease Control and Prevention (CDC) updated its quarantine guidelines for people who may have been exposed to COVID-19 (contacts). If a contact doesn’t report any symptoms, their quarantine can end after 10 days. If a contact doesn’t report any symptoms and tests negative for COVID-19, their quarantine can end after 7 days. See the resources section for more information.
Reflect on What You’ve Learned
The exercise below is an opportunity for you to practice and isn’t scored. To complete it, read the instructions, then drag each sentence to the appropriate column.
- Presentation: Starting the Conversation
- External Site: CDC: Options to Reduce Quarantine for Contacts of Persons with SARS-CoV-2 Infection
Did You Watch the Video?
Remember, the quiz asks about the video in this unit. If you haven’t watched it yet, go back and do that now. Then you’ll be ready to take the quiz.