I'm working through the "Agent Customization with Apex" trail, unit "Create an Apex Agent Action." My hands-on playground shows a License Error under Setup > Einstein Bots > View Prerequisites — "Agentforce Service Agent" is unchecked. The "Manage Agentforce Service Agents" permission set doesn't even appear in the Available Permission Sets list for my admin user. Einstein Bots and EinsteinGPT both show as available/provisioned — only Agentforce Service Agent is missing.
I've tried this with 3 separate freshly-created playgrounds, including one launched directly from this unit's Launch button just now, same result every time.
Is this a known provisioning issue with this module's playground template? How can I get the correct license added to my org?
#Trailhead Challenges #Agentforce #Trailhead #Salesforce Developer