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#Trailhead Challenges토론 중인 항목 1,733개

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I am using the trailhead playground org for RLM Asset management.  Created one product myself and trying to activate the order with my product in the order.  I get this error from the the "Custom Assetize Order Flow" ( which came with the Playgorund org).    You’ve received this email because an error occurred while your "Custom Assetize Order Flow" flow was running. Debug this flow in Flow Builder.    Error element Call_OrderToAsset (FlowActionCall).  We couldn't create assets because we couldn't find order products eligible to be converted to assets. 

답변 5개
  1. 3월 23일 오후 2:11

    Hello, @Abhay Kumar

     I am facing a similar issue. 

     

    I am also using the Trailhead Playground org for ARM/RCA Asset management. 

     

    If I have a Quote with Quote lines where one product has "Is Assetizable" to "TRUE" and one Quote line where the checkbox on the product record is "FALSE". I can run the create Order flow, activate the Order, and the system creates Assets (for the products with "Is Assetizable" = "TRUE".  So all good there :)

     

    If I use the same ORG and update the setting of a one-time product or subscription product (I used "Headset" and "Warranty") to "Is Assetizable" = "FALSE" and create a Qutoe with only "Non-Assetizable" Quote Lines, I am getting the Flow error: 

    An Error Occurred with Your "Custom Assetize Order Flow" Flow. 

    You’ve received this email because an error occurred while your "Custom Assetize Order Flow" flow was running. Debug this flow in Flow Builder. 

    Error element Call_OrderToAsset (FlowActionCall). 

    We couldn't create assets because we couldn't find order products eligible to be converted to assets. 

     

    Can someone please help me understand the error? My expectation would be that the Flow checks the "Is Assetizable" Checkbox of the Product (Order Items), and if all of them are "FALSE" is just stops without sending Flow errors, as it as a Use Case for me that not all Order Items need to be assetized 

     

    Thanks so much for your feedback, 

    Cheers

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답변 10개
  1. Divya Chauhan Forum Ambassador
    4월 20일 오전 10:53

    The error means CPQ can’t calculate subscription term because it’s missing either an End Date or Subscription Term + Subscription Term Unit.

    On the Quote, ensure either End Date is set, or Subscription Term and Subscription Term Unit are populated.

    On the Quote Line, for subscription products, set either End Date (or SBQQ__EffectiveEndDate__c) or Subscription Term and Subscription Term Unit.

    Make sure Start Date is earlier than End Date; otherwise you’ll get a date‑order error.

    If Subscription Term is 0 or blank and End Date is missing, CPQ can’t price the line.

    If you’re in a Trailhead challenge, match the exact values shown in the instructions for subscription term and unit.

    If you’re still stuck, check the Quote and Quote Line values and confirm one of the two combinations above is present and valid.

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Hi,

 

I'm working on 'Set Up Your First Subscription Product' trailhead module and I'm not able to add Products on a Quote Line editor. Getting following error message:

["Invalid operator: null [a1168000003SH0JAAW]","(System Code)"]. 

 

I was able to add the Products without any issues earlier but for some reason I cannot add them now. It doesn't matter what Quote or Product I'm working with. Does anyone have any idea what must be causing this issue in my CPQ-enabled Dev org? Is there any way I can debug this?

 

I have already raised two cases (00845910 and 00849495) with SF but haven't got any response. Any help will be appreciated. 

 

Kind regards, 

Shankar.

답변 8개
  1. Tom Bassett (Vera Solutions) Forum Ambassador
    2023년 1월 2일 오후 8:31
    Do you have any Product or Price rules active ?
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