how to fix this?

@Louie Hernandez

Unfortunately, I don’t have such permissions, as I help users on this forum on a volunteer basis and I am not a Salesforce employee. 

Therefore, regarding your certificate question, I recommend reaching out directly to Salesforce Help Team.

Sincerely, 

Mykhailo Vdovychenko 

Bringing Cloud Excellence with IBVCLOUD OÜ