For Client Management with Financial Services Cloud
in the Manage Client Interactions activity:
I am in the step: Create a Task. I am not able to add a task in the activity screen. There is no option available. How should I proceed?
#Trailhead Challenges
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++CreateTrailheadCase ← You can ignore this command, it is a tool used by our Agents to tell the system to create your case.
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No, I am trying to do the task in the screenshot, but I do not have the option to add a New Task (initial screenshot). The article suggests changing Global Actions but that did not work.
I am a member of Trailhead Help, Can you please check with the above suggestion and let us know if the issue still exists or is resolved? If it is resolved, please post the solution or mark any one of them above which helped you to resolve your query as it "Best Answer" to close this thread. If not, kindly provide a few more details of the badge along with the error message.
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Hi, @Alexis McIntyre
Maybe it's can help you:
Sincerely,
Mykhailo Vdovychenko
Bringing Cloud Excellence with IBVCLOUD OÜ