Back in December I scheduled a List Email to go out to two Lists - contacts and leads. We know that some contacts received the email as they responded to the unsubscribe option by replying to the email, as well we received a couple of donations following the email. However, when reaching out to close contacts in the list a number of them said they did not receive the email and the status of the List Email is canceled. How do I determine why the status is Canceled and why some contacts/leads received the email while others didn't? Thanks!
답변 2개
Could you share the specific error value? Also check out: