i created two rule on events.
1. sends email to customer when event is created (rule works if email field is filled out manually)
2. updates the event email field which is used for the upper email alert
the problem i have is that the 1. rule triggers before the 2. rule. That means there is no email adress filled in the needed email field. Is there a way to prioritize the rules?
답변 6개
+1SteveMo
@Frank If you still need help with this please share the link to the thread you're using if you're taking the questions back to the one it relates to as SteveMo mentioned.
You can use the same process then control the order of criteria and actions.
https://releasenotes.docs.salesforce.com/en-us/summer16/release-notes/rn_forcecom_process_multiple_actions.htm
