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I have uninstalled the NPSP, however certain record types are still available. When I try to make the "Donation" record type inactive, it says "This record type Donation cannot be deactivated because the following profiles use this record type as default. Chatter External User, Chatter Free User, Chatter Moderator User". When I try and deactive the record type in those profiles, it doesn't give me the option. what should I do? It's proving a nightmare unpicking this whole package, and it clearly hasn't uninstalled it correctly.
답변 4개
  1. 2016년 11월 24일 오후 12:06
    Sorry, i overlooked that

     

    There is a way to change this, it's a kind of workaround:

     

    - in the Salesforce.com config panel, navigate to a profile that still has the ability to change default record type settings, for example 'System Administrator'.

     

    - notice that the URL is now a combination of the salesforce.com domain name, plus the ID of this profile (for example 00ed00019019MAM )

     

    - scroll to 'Record Type Settings' and click the Edit link next to the object where you want to alter the default record type settings (for example Account)

     

    - at the bottom of this page you should be able to change the default record type

     

    - notice that at this point the URL is build out of the profile ID, plus some extre commands to redirect you to the edit page

     

    - if you would replace this profile ID, with the profile ID of 'chatter free user', you get a similar page.

     

    It will still display 'User Profile System Administrator', but you are in fact looking at the correct settings.

     

    - change the record type settings at the bottom of the page, and click save.

     

    - now you're able to delete / deactivate the record type that you have deselected in the previous step
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