We are creating a Campaing to engage the users at Chatter. We will use the Influence raw Ranking like metric to point
As fiscalization, we need to show the formula that we are using to rank the user at Chatter.
So, what is the formula that Influence Raw Ranking Salesforce use?
Thanks
답변 1개
Hello Felipe,
The influence is a combination of your contributions (posts/comments/likes) and the value of your contributions as measured by engagement (receiving likes/comments). The exact details cannot be disclosed at this time. There are several other discussions you can review on the Community around this topic.
https://success.salesforce.com/answers?id=90630000000gqWrAAI
https://success.salesforce.com/answers?id=90630000000gmhWAAQ
Also here are some tips on how to create reports around Chatter Analytics https://help.salesforce.com/HTViewSolution?id=000006010&language=en_US
I hope this is helpful. Please let us know once your questions has been resolved by marking the post as "Best Answer" to help others in the community with similar questions. Thank you.
