ShoreTel is not an option - tied to the ShoreTel phone system.
Inside Sales is not an option - too expensive.
Requirements:
- Click-to-dial
- Record details of inbound and outbound calls in a panel on the screen; saves to an activity history record
- Must not be tied to the phone system
- Must be stable
- Must be inexpensive
Thank you.
답변 5개
I recommend these options, available within the AppExchange:
Velocify
Paid App
RingDNA
Free to Use
Intelliverse
Free to Use
Obviously, this specific category of apps will change over time based on rating, popularity, etc. I would recommend keeping an eye on either the "best rated" or "most popular" apps via this link:
https://appexchange.salesforce.com/category/productivity