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+1,500포인트

트레일

Build Better with UX

Refine your user experience skills with these powerful tips from the Salesforce UX team.

~3시간 20분

+400포인트

모듈

User Experience Basics

Dig into user experience process, tools, techniques, and best practices.

~45분

Learn About User Experience Design

~10분

Define Project Scope and Requirements

~10분

Create UX Artifacts

~15분

Choose Tools and Request Feedback

~10분

hide유닛 4개 숨기기

+500포인트

모듈

UX Research Basics

Learn how to talk to your users, discover what they need, and influence design decisions.

~1시간 25분

Define Your Research Plan

~20분

Craft Your Questions

~20분

Collect Your Data

~20분

Analyze Your Findings

~10분

Tell Your Story with Feeling

~15분

show유닛 5개 표시

+600포인트

모듈

UX Personas for Salesforce

Explore the Salesforce user research personas and learn how to use them at your business.

~1시간 10분

Get Started with Personas

~10분

Learn About Sales Cloud Personas

~10분

Learn About Service Cloud Personas

~10분

Learn About Marketing Cloud Personas

~10분

Learn About Experience Cloud Personas

~10분

Work with Personas

~20분

show유닛 6개 표시

~3시간 20분