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Salesforce Starter์™€ ํ•จ๊ป˜ ๋น„์ฆˆ๋‹ˆ์Šค ์„ฑ์žฅ์‹œํ‚ค๊ธฐ

ํ•˜๋‚˜์˜ ์•ฑ์œผ๋กœ ์˜์—…, ์„œ๋น„์Šค, ๋งˆ์ผ€ํŒ… ์˜์—ญ์—์„œ ๊ณ ๊ฐ ๊ด€๊ณ„๋ฅผ ๊ฐ•ํ™”ํ•˜์„ธ์š”.

30์ผ ๋ฌด๋ฃŒ ํ‰๊ฐ€ํŒ ์‹œ์ž‘ํ•˜๊ธฐ

์˜ˆ์ƒ ์‹œ๊ฐ„

๋น ๋ฅธ ์ž‘์—…์„ ์ถ”๊ฐ€ํ•˜๊ณ  ์•ฑ ํ™œ์„ฑํ™”

์ฐธ๊ณ 

์ฐธ๊ณ 

ํ•œ๊ตญ์–ด๋กœ ํ•™์Šตํ•˜์‹œ๊ฒ ์–ด์š”? Trailhead playground์—์„œ ํ•œ๊ตญ์–ด๋กœ ์‹ค์Šต ๊ณผ์ œ๋ฅผ ์‹œ์ž‘ํ•˜๊ณ , ๊ด„ํ˜ธ ์•ˆ์— ์ œ๊ณต๋œ ๋ฒˆ์—ญ์„ ์‚ฌ์šฉํ•ด ํƒ์ƒ‰ํ•ด ๋ณด์„ธ์š”. ์˜์–ด ๋ฐ์ดํ„ฐ๋ฅผ ๊ธฐ๋ฐ˜์œผ๋กœ ์‹ค์Šต ๊ณผ์ œ ๊ฒ€์ฆ์ด ์ด๋ฃจ์–ด์ง€๋ฏ€๋กœ ์˜๋ฌธ์œผ๋กœ ํ‘œ์‹œ๋œ ๊ฐ’๋งŒ ๋ณต์‚ฌํ•ด ๋ถ™์—ฌ ๋„ฃ์Šต๋‹ˆ๋‹ค. ํ•œ๊ตญ์–ด ์กฐ์ง์—์„œ ์‹ค์Šต ๊ณผ์ œ๋ฅผ ํ†ต๊ณผํ•˜์ง€ ๋ชปํ•œ ๊ฒฝ์šฐ, (1) ๋กœ์บ˜์„ ๋ฏธ๊ตญ์„ ๋ฐ”๊พธ๊ณ  (2) ์—ฌ๊ธฐ์— ์ œ์‹œ๋œ ์ง€์นจ์— ๋”ฐ๋ผ ์–ธ์–ด๋ฅผ ์˜์–ด๋กœ ๋ฐ”๊พผ ํ›„ (3) "Check Challenge(๊ณผ์ œ ํ™•์ธ)" ๋ฒ„ํŠผ์„ ๋ˆŒ๋Ÿฌ ๋‹ค์‹œ ์ง„ํ–‰ํ•ด ๋ณด์„ธ์š”.

์›ํ•˜๋Š” ์–ธ์–ด๋กœ Trailhead ์‚ฌ์šฉํ•˜๊ธฐ ๋ฑƒ์ง€๋ฅผ ํ™•์ธํ•ด ํ˜„์ง€ํ™”๋œ Trailhead ๊ฒฝํ—˜์„ ํ™œ์šฉํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•ด ์ž์„ธํžˆ ์•Œ์•„๋ณด์„ธ์š”.

๋น ๋ฅธ ์ž‘์—…์„ ์ถ”๊ฐ€ํ•˜๊ณ  ํŽ˜์ด์ง€ ๊ตฌ์„ฑ

์‚ฌ์šฉ์ž๋Š” ๋น ๋ฅธ ์ž‘์—…์„ ํ†ตํ•ด ๋ ˆ์ฝ”๋“œ๋ฅผ ๋นจ๋ฆฌ ๋งŒ๋“ค๊ณ  ์ˆ˜์ •ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์ž‘์—…์„ ์ถ”๊ฐ€ํ•œ ํ›„ Lightning ํŽ˜์ด์ง€๋ฅผ ์•ฑ์œผ๋กœ ํ™œ์„ฑํ™”ํ•˜๋ฉด ๋ชจ๋ฐ”์ผ ์‚ฌ์šฉ์ž๊ฐ€ ์‚ฌ์šฉํ•  ์ˆ˜ ์žˆ๊ฒŒ ๋ฉ๋‹ˆ๋‹ค.

  1. ์˜ค๋ฅธ์ชฝ ์‚ฌ์ด๋“œ๋ฐ”์—์„œ Page(ํŽ˜์ด์ง€)๋ฅผ ํด๋ฆญํ•˜์—ฌ ์•ฑ ์†์„ฑ์„ ๊ตฌ์„ฑํ•ฉ๋‹ˆ๋‹ค.
  2. ํ•˜๋‹จ์—์„œ Actions(์ž‘์—…) ์•„๋ž˜์˜ Select(์„ ํƒ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  3. Log a Call(ํ†ตํ™” ๊ธฐ๋ก)์„ ํด๋ฆญํ•˜๊ณ  ์˜ค๋ฅธ์ชฝ ํ™”์‚ดํ‘œ๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ๋น ๋ฅธ ์ž‘์—…์„ Selected(์„ ํƒ๋จ) ๋ชฉ๋ก์— ์ถ”๊ฐ€ํ•ฉ๋‹ˆ๋‹ค. New Case(์‹ ๊ทœ ์‚ฌ๋ก€), New Lead(์‹ ๊ทœ ๋ฆฌ๋“œ) ๋ฐ New Task(์‹ ๊ทœ ์ž‘์—…)์— ๋Œ€ํ•ด ์ด ์ž‘์—…์„ ๋ฐ˜๋ณตํ•ฉ๋‹ˆ๋‹ค.
  4. OK(ํ™•์ธ)๋ฅผ ํด๋ฆญํ•˜์—ฌ ์ž‘์—…์„ Lightning ํŽ˜์ด์ง€์— ์ถ”๊ฐ€ํ•œ ํ›„ Save(์ €์žฅ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

์ถ”๊ฐ€ํ•œ ์ž‘์—…์ด ์ด์ œ ๊ฒ€์‚ฌ๊ธฐ ํ•˜๋‹จ์— ์žˆ๋Š” Actions(์ž‘์—…) ์†์„ฑ์— ํ‘œ์‹œ๋ฉ๋‹ˆ๋‹ค.

์•ฑ์„ ํ™œ์„ฑํ™”ํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋Ÿฌ๋ฉด ํƒญ์ด ์ž๋™์œผ๋กœ ์ƒ์„ฑ๋˜๊ณ  Salesforce ๋ชจ๋ฐ”์ผ ์•ฑ ํƒ์ƒ‰์— ์ถ”๊ฐ€๋ฉ๋‹ˆ๋‹ค.

  1. Activation...(ํ™œ์„ฑํ™”...)์„ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  2. Page Settings(ํŽ˜์ด์ง€ ์„ค์ •) ํƒญ์˜ Name(์ด๋ฆ„) ํ•„๋“œ์—๋Š” Field Sales App(ํ˜„์žฅ ์˜์—… ์•ฑ)์ด๋ผ๋Š” ์ด๋ฆ„์ด ์ด๋ฏธ ํฌํ•จ๋˜์–ด ์žˆ์–ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ๋‚˜๋จธ์ง€ ๊ธฐ๋ณธ๊ฐ’์€ ๋ชจ๋‘ ๊ทธ๋Œ€๋กœ ๋†”๋‘ก๋‹ˆ๋‹ค.
  3. Mobile Navigation(๋ชจ๋ฐ”์ผ ํƒ์ƒ‰) ํƒญ์—์„œ Add page to app(์•ฑ์— ํŽ˜์ด์ง€ ์ถ”๊ฐ€) ๋ฒ„ํŠผ์„ ํด๋ฆญํ•œ ํ›„ Field Sales App ์•„์ด์ฝ˜์„ ๋“œ๋ž˜๊ทธํ•˜์—ฌ Today(์˜ค๋Š˜) ์•„์ด์ฝ˜ ์•„๋ž˜์— ๋†“์Šต๋‹ˆ๋‹ค.
  4. Save(์ €์žฅ)๋ฅผ ํด๋ฆญํ•˜์—ฌ ํ™œ์„ฑํ™”ํ•ฉ๋‹ˆ๋‹ค.

์ƒˆ ์•ฑ ํ™•์ธ

์ถ•ํ•˜ํ•ฉ๋‹ˆ๋‹ค. ๊ธฐ๋ณธ์ ์ธ 1ํŽ˜์ด์ง€์งœ๋ฆฌ Lightning ์•ฑ์„ ๋งŒ๋“œ์…จ์Šต๋‹ˆ๋‹ค. ์•ฑ์„ ํ™•์ธํ•˜๊ณ  ์•ฑ์ด ์–ด๋–ป๊ฒŒ ํ‘œ์‹œ๋˜๋Š”์ง€ ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.

  1. ์™ผ์ชฝ ์ƒ๋‹จ์—์„œ Back(๋’ค๋กœ ๊ฐ€๊ธฐ) ๋’ค๋กœ ๊ฐ€๊ธฐ ๋ฒ„ํŠผ์„ ํด๋ฆญํ•˜์—ฌ Lightning ์•ฑ ๋นŒ๋”๋ฅผ ์ข…๋ฃŒํ•ฉ๋‹ˆ๋‹ค.
  2. ์•ฑ ์‹œ์ž‘ ๊ด€๋ฆฌ์ž ์•„์ด์ฝ˜์„ ํด๋ฆญํ•˜๊ณ  ํ…์ŠคํŠธ ์ƒ์ž์— Field Sales๋ฅผ ์ž…๋ ฅํ•ฉ๋‹ˆ๋‹ค. Field Sales App์„ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

์ƒˆ Field Sales App์„ ๋ณด์„ธ์š”!

Field Sales App ์Šคํฌ๋ฆฐ์ƒท

Note

์ตœ๊ทผ ํ•ญ๋ชฉ์ด ์—†๋Š” ๊ฒฝ์šฐ, ๊ธฐํšŒ ๋ฐ ๋ฆฌ๋“œ๋ฅผ ์—ด๊ณ  ์ตœ๊ทผ ํ•ญ๋ชฉ ๋ชฉ๋ก์— ํ•ด๋‹น ํ•ญ๋ชฉ์ด ๋‚˜์—ด๋˜์—ˆ๋Š”์ง€ ํ™•์ธํ•˜์„ธ์š”.

Salesforce ๋„์›€๋ง์—์„œ Trailhead ํ”ผ๋“œ๋ฐฑ์„ ๊ณต์œ ํ•˜์„ธ์š”.

Trailhead์— ๊ด€ํ•œ ์—ฌ๋Ÿฌ๋ถ„์˜ ์˜๊ฒฌ์— ๊ท€ ๊ธฐ์šธ์ด๊ฒ ์Šต๋‹ˆ๋‹ค. ์ด์ œ Salesforce ๋„์›€๋ง ์‚ฌ์ดํŠธ์—์„œ ์–ธ์ œ๋“ ์ง€ ์ƒˆ๋กœ์šด ํ”ผ๋“œ๋ฐฑ ์–‘์‹์„ ์ž‘์„ฑํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ž์„ธํžˆ ์•Œ์•„๋ณด๊ธฐ ์˜๊ฒฌ ๊ณต์œ ํ•˜๊ธฐ