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3월 5~6일에 샌프란시스코의 TDX 또는 Salesforce+에서 열리는 AI 에이전트 시대를 위한 개발자 컨퍼런스에 참여하세요. 지금 등록하기.

예상 시간

Add Knowledge to the Site Using Topics

Set Navigational Topics

You enabled topics earlier in this project. Now set up three topics that Category 1 Biking has chosen as top topics for their site: Social Groups, New Products, and Customer Support. You update those from Experience Workspaces.

  1. Click the setup gear Setup icon and select Service Setup.
  2. Enter All Sites in Quick Find, then select All Sites.
  3. Next to Category 1 Biking, click Workspaces.
  4. Select the Content Management tile.
    My Workspaces
  5. Click Topics.
  6. Select Navigational Topics.
  7. In Enter a navigational topic, enter Customer Support and click + Add.
  8. In Enter a navigational topic, enter Social Groups and click + Add.
  9. In Enter a navigational topic, enter New Products and click + Add.
  10. Click Save.

Now set these topics as featured on your site.

  1. Select Featured Topics.
  2. Click in the Select a topic box and select Customer Support.
  3. Click + Add.
  4. Click in the Select a topic box and select Social Groups.
  5. Click + Add.
  6. Click in the Select a topic box and select New Products.
  7. Click + Add.
  8. Click Save.

Add Topics to Articles

Finally, associate these topics with the articles you created previously in the project.

  1. Select Article Management.
  2. Click the pencil icon pencil icon next to When will my bike arrive?
  3. In Add Topic, begin typing Customer and then select Customer Support.
  4. Click Save.
  5. Click the pencil icon pencil icon next to How can I find local bike groups?
  6. In Add Topic, begin typing Social and then select Social Groups.
  7. Click Save.
  8. Click the pencil icon pencil icon next to When is the T-800 coming out?
  9. In Add Topic, begin typing New and then select New Products.
  10. Click Save.

Note: To access the articles associated to your site, visit Workspaces > Content Management tile > Topics tab > Article Management

Your Category 1 Biking site is cruising along. Now it’s time to switch gears and add components and branding in the next step.

단계 확인

+100 포인트

실무 조직에서 이 프로젝트을(를) 완료하게 됩니다. Launch(실행)를 클릭하여 시작하거나 조직 이름을 클릭하여 다른 항목을 선택하세요.

Salesforce 도움말에서 Trailhead 피드백을 공유하세요.

Trailhead에 관한 여러분의 의견에 귀 기울이겠습니다. 이제 Salesforce 도움말 사이트에서 언제든지 새로운 피드백 양식을 작성할 수 있습니다.

자세히 알아보기 의견 공유하기